Viola Networks Maximizes VoIP Investments with Industry’s First All-in-One Management Solution

March 28th, 2006 - Posted in Other, VoIP

Fully Integrated NetAlly Lifecycle Manager Delivers On-Demand Testing, Comprehensive, Real-Time Monitoring and 100% Coverage of Global VoIP Networks Down to the Desktop

Viola Networks, a leading provider of VoIP management solutions globally to enterprises and service providers, today announced the industry’s first fully integrated and centrally managed solution to the management of VoIP networks. NetAlly Lifecycle Manager integrates VoIP assessment, monitoring, management and troubleshooting to eliminate deployment risks, lower costs and ensure continuous call quality.

The migration of businesses to VoIP is accelerating rapidly as enterprises and service providers reap the benefits of lower telephony costs, a platform for converged voice and data services and overall enhanced communications management. Voice is the most demanding of network services with even the slightest degradation of quality affecting the user experience at unacceptable levels. Ensuring voice quality is a continuous process requiring initial assessment and periodic active call quality testing combined with passive device monitoring of VoIP traffic. Organizations must be able to accurately predict VoIP performance in the face of network traffic changes or external threats to availability while monitoring and managing the actual user experience.

NetAlly Lifecycle Manager combines these requirements into a single integrated solution that can be managed remotely from any location. Unlike competitive offerings that provide separate and often incompatible approaches to active testing and passive monitoring, NetAlly Lifecycle Manager shortens deployment cycles, eases management and ensures highly predictable and reliable guaranteed network performance levels.

“The exciting promise and early adoption of VoIP is moving to widespread deployment worldwide as organizations strive to control costs and streamline their global networks,” said Uri Feldman, president and CEO of Viola Networks. “VoIP deployment tools that only manage pieces of the lifecycle are insufficient and often impact costs because the service provider or enterprise has to capture and assess data from different products, slowing decisions and draining resources. NetAlly Lifecycle Manager is a holistic approach that enables our customers to maximize their VoIP investments.”

“Enterprises must control or cut operating costs in today’s competitive markets,” said Taher Bouzayen, senior analyst of Yankee Group. “These pressures drive the evolution of VoIP from an emerging technology to a viable business solution. Despite cost cutting, enterprises must ensure voice quality over newly converged networks — no matter the underlying technology. Complete assessment and monitoring solutions, such as Viola’s NetAlly Lifecycle Manager, play vital roles in successful VoIP deployment.”

“Viola’s NetAlly Lifecycle Manager unifies in a single solution our pre-deployment network assessment needs and continuous monitoring of customer’s networks,” said Gordon Foster, CEO of ALANYSIS. “As a managed service provider, this allows us to successfully support the entire life cycle of our customers’ VoIP deployments.”

Industry’s Most Comprehensive VoIP Management Software

NetAlly Lifecycle Manager enables complete management of VoIP across a converged voice and data network in full support of each stage of the VoIP lifecycle - readiness assessment, service deployment, operational support and capacity planning. NetAlly’s extensive and integrated capabilities include:

* Active testing that enables pre-deployment assessment and ensures VoIP network-readiness through verification of QoS configurations; identification of maximum call capacity and planning; simulation of calls with exact reproduction through the Real-Time Protocol (RTP) and setting benchmarks for quality and performance.
* Passive monitoring that verifies end-user call quality by monitoring the Mean Opinion Score (MOS) and polls SNMP variables to collect health and performance data from network devices. When passive monitoring is combined with active testing, service problems are detected and corrected quickly - in minutes rather than days.
* Support for leading IP-PBX solutions including Cisco CallManager, Cisco Voice Gateway and Mitel Enterprise Manager.
* Testing with patent-pending lightweight active algorithms that reduce the load on the network down to less than 10 percent for a three minute VoIP call. The tests can be invoked either through Viola agents or Cisco’s IP-SLA.
* Easy, centralized management from anywhere through remote control of intelligent, distributed agents with a customizable dashboard, enhanced reporting and capacity planning to optimize provisioning of bandwidth and resources.
* Scalable design enables customers to start with assessment and move to monitoring and management with a true plug-n-play architecture. NetAlly Lifecycle Manager can support thousands of concurrent diagnostic tests per system and hundreds of concurrent VoIP sessions per agent.

Pricing and Availability

NetAlly Lifecycle Manager is available immediately. Pricing is based on customer configuration requirements and scales gradually with the size of the IP telephony installation. Two base systems are available: one for small-medium business (SMB edition) and one for enterprises and service providers (ESP edition).

About Viola Networks

Viola Networks is a leader in providing VoIP network management solutions to enterprises, integrators and service providers worldwide. Viola has over 200 customers globally, including two out of the top three largest service providers and the five largest VoIP equipment manufacturers. Viola Networks has offices in Andover, MA, Canada, Israel and the United Kingdom.

Contact:

CHEN PR, Inc.
Kevin Kosh, 781-672-3111
kkosh@chenpr.com

Source: Viola Networks

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