Jogja Ponsel

Integrated Research, developers of PROGNOSIS system performance monitoring and management solutions, announced today a new strategic initiative to expand its IP telephony and Voice over IP(VoIP) management software to support three additional IP communication platforms.

The companys flagship product, PROGNOSIS IP Telephony Manager, will be extended over the next twelve months to support IP telephony solutions from Avaya, Alcatel and
Nortel.

Today, our software is well established globally as the monitoring tool of choice for large-scale Cisco VoIP deployments, said Keith Andrews, Chief Executive Officer for
Integrated Research.

Several of our large customers are now urging us to extend PROGNOSIS to support a second and in some cases third VoIP platform.

According to analyst group, Frost & Sullivans 2005 Enterprise Telephony Systems Market report, Avaya and Nortels combined share of the North American market is 38.8%.

PROGNOSIS currently supports Ciscos Unified CallManager IP telephony platform.

With support for an additional three platforms, this potentially extends the market opportunity for PROGNOSIS more than threefold.

With this new strategy, PROGNOSIS will offer enterprise and managed service provider customers a single view into these disparate IP communication systems, which together represent over 60 per cent of the global IP communication market.

The impetus for this initiative comes from current users of PROGNOSIS who are looking to:
- Eliminate the need to procure and maintain multiple, IP-PBX specific management tools
- Reduce the time and expense involved in training network operations staff to use differing solutions
- Give operations staff a single, consistent view across all their disparate VoIP
environments

Managed service provider (MSP) clients also will benefit by being able to offer the same service-level products to their customers, regardless of their IP communication platform.

Organizations adopt multiple platforms for a variety of reasons.

In many cases, this is the result of a merger or acquisition.

In other cases, companies specifically maintain multiple platforms to mitigate the risk of having a single vendor.

Managed service providers, on the other hand, typically must support multiple platforms given their broad customer base.

Enterprises increasingly use two or three IP telephony vendors, and the last thing they want is multiple management tools, each with their own interfaces and metrics, said Robin Gareiss, Executive Vice President and senior founding partner of Nemertes Research.

The multi-vendor trend is the result of M&A activity, regional decision-making among global companies, and the ability to leverage relationships with multiple vendors.

Integrated Researchs multi-vendor approach responds to the need for a comprehensive IP telephony management solution for both enterprise and MSP deployments.

Andrews adds, Although IP communication vendor tools typically give companies some insight into their individual platforms, these tools do not combine multiple platforms into a single view, while also providing the depth of insight that
clients tell us PROGNOSIS gives them.

This move gives us a distinct competitive advantage to single vendor products, alongside providing the company with much broader market opportunities.

PROGNOSIS is currently used to monitor, diagnose and troubleshoot many of the worlds largest enterprise VoIP deployments in order to optimize call quality and ensure
service reliability.

This initiative is a logical extension to the existing, field-proven software architecture and further demonstrates Integrated Researchs commitment to this high-growth market.

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About PROGNOSIS and Integrated Researchwww.prognosis.com

Integrated Research the people behind PROGNOSIS- is a publicly listed company with an 18-year heritage of providing performance monitoring software for business-critical computing and IP telephony environments.

The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network.

Customers include the worlds largest bank, telco, stock exchange, computer hardware manufacturer and Internet service provider.

PROGNOSIS is a comprehensive suite of lifecycle management software products spanning network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for IP communications environments.

PROGNOSIS has been involved in IP telephony from the start and now manages more than 200 of the worlds largest implementations for customers such as CarrAmerica, Internetwork Experts,

Abercrombie and Fitch, Infostream, Warner Pacific, NASDAQ, Global Data Systems, and NCR.

Media contact:
Belinda York
Vice President Global Marketing
PROGNOSIS by Integrated Research
t: +61(2)9921-1565
e: belinda.york@prognosis.com
w: www.prognosis.com
SOURCE: PROGNOSIS Inc

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