Tool Targets VOIP Troubleshooting for SMEs
August 19th, 2006 - Posted in VoIPApparent Networks on Aug. 21 at VoiceCon will launch a version of its AppCritical network troubleshooting tool designed specifically for small and midsize enterprises and the professional services organizations that support them.
AppCritical is designed specifically to help enterprises with pre-deployment assessments for adding VOIP (voice over IP to a network), and to troubleshoot and maintain the performance of VOIP and other network traffic. AppCritical SME brings that same capability to small and midsize enterprises that don’t have the same technical resources and expertise that larger enterprises have.
The tool, which does not require extensive training or the installation of software agents, can be used to evaluate the performance capacity of a network and identify and diagnose the source of network degradation.
Invictus Converged Solutions used AppCritical with one customer to help pinpoint the source of intermittent, hard-to-locate problems with voice calls on an IP network.